(UK) Wirral: SPED services 'broken'; parents 'pushed to the limit'

Dec 15, 2021, BBC: Wirral special needs and disability services 'pushing families to the limit'

NW England

Wirral's special educational needs and disability services are pushing families to the limit "emotionally, physically and financially", the care and education watchdogs have found. Parents told Ofsted and the Care Quality Commission (CQC) that Wirral Council and Clinical Commissioning Group's (CCG) services were "broken". They also told inspectors they were often "overlooked and ignored". The council and CCG said there were "no quick fixes" to the problems faced. The Local Democracy Reporting Service said Ofsted and the CQC had ordered the Labour-run council and CCG to outline how they would tackle areas of "significant weakness" in the future.... "Often, families are pushed to the limits, emotionally, financially and physically," the report said. "They feel overlooked and ignored as well as blamed for asking for the help that their children need." The council and CCG said while there had been "considerable progress", there was "still a substantial way to go" The report highlighted a number of issues the council and CCG need to tackle, including the high level of parental dissatisfaction with services, poor communication with parents and carers and the lack of effective strategic oversight....