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(UK) Surrey: Council fined; 1,000 kids on waitlist for special ed plans

Jan 4, 2024, Farnham Herald: Young people left to suffer as Surrey SEND care plan backlog hits 1,000

SE England


Surrey County Council must pay three families a total of £3,300 [$4,200] for the distress and frustration caused by delaying their children’s education care plans –  as it struggles with a backlog of around 1,000 young people.


The rulings were passed down by the Local Government and Social Care Ombudsman after finding the children and their families were made to suffer needless delays and trouble while trying to find the right schooling.


Councillor Clare Curran,  Surrey’s lead member for education, apologised saying the authority had “not always got things right” and the support and service was “not always of the standard” expected....


The three findings date back to October, with the watchdog releasing its rulings in December, and comes when services across the country are under pressure because of staff shortages….


It told the ombudsman it had “a backlog of around 1,000 EHC needs assessment awaiting an educational psychologist assessment”.



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