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Billings MT: Hotel, restaurant "Certified Autism Centers"; "one in 36" kids have autism

Aug 3, 2023, Kalkine Media: Best Western Plus ClockTower Inn and Stella's Kitchen & Bakery Earns Autism Certification to Create More Inclusive Space

BILLINGS, MT, Best Western Plus ClockTower Inn and Stella's Kitchen & Bakery of Billings, Montana earns the Certified Autism Center™ certification through the International Board of Credentialing and Continuing Education Standards (IBCCES). By earning this designation, both establishments have demonstrated their commitment to providing more inclusive and accommodating experiences for autistic and sensory sensitive individuals and their families.

To achieve the Certified Autism Center™ status, the staff at ClockTower Inn and Stella's Kitchen & Bakery completed specialized training and certification, equipping them with the knowledge and skills necessary to better assist and serve autistic and sensory-sensitive guests. The comprehensive training program, designed by IBCCES, is tailored specifically for hospitality and recreational organizations, ensuring staff members are well-versed in understanding the unique needs of this growing but underserved community.

“Our business success comes through the service of others, providing each guest with an accommodating stay and creating a community with kindness and thoughtfulness,” shared Blake Wahrlich, Manager at Best Western Plus Clocktower Inn. “Any way we can educate ourselves to better serve our guests is welcomed, which is why we are so grateful for the opportunity to work with IBCCES. Getting certified as an CAC has not only taught our employees valuable skills but will allow us to cater that personalized stay to autistic and sensory-sensitive guests.”

According to the Centers for Disease Control and Prevention (CDC) 1 in 36 children are diagnosed with autism in the US. With 1 in 6 people having sensory need or sensitivities further highlights the urgent need for more trained and certified hospitality options that can cater to these individuals and their families….

Myron Pincomb, Chairman of the IBCCES board, stated “IBCCES certification is a powerful tool that empowers organizations to better cater to the unique needs of their guests. By equipping staff with specialized training and knowledge, the certification ensures that hospitality and recreational establishments can create truly inclusive and accommodating.

Working with dedicated partners like Best Western Plus ClockTower Inn and Stella's Kitchen & Bakery further promotes accessibility and inclusion, setting a commendable standard for the industry."

IBCCES has been the leading provider of cognitive disorder training and certification for healthcare, education, and corporate professionals globally for over 20 years. The organization stands as the sole credentialing board offering specialized programs for travel, hospitality, and entertainment organizations, with training provided by subject matter experts and autistic self-advocates. The certification also involves long-term support, continuous learning, onsite reviews, and more, ensuring a sustainable commitment to inclusivity and accessibility.


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